Please read and understand the following terms and conditions as they are binding for all ticket purchases.

By purchasing the ticket, you (“Ticket Holder”) agree to be bound by the Terms and Conditions of sale specified herein and any other provision as may be specified from time to time by Escape Rooms Ennis.  Escape Rooms Ennis, their agents or employees shall not be liable for any death, personal injury, loss or damage, however caused while in the venue, location or place related to Escape Rooms Ennis (“Site”) nor are they liable for any complaints, claims, refunds, or exchange for any reason, including without limitation, cancellation or postponement of the Escape Room Game.  Booking fees shall not be refundable.  Any refund shall be made only at the discretion of Escape Rooms Ennis.  Tickets are sold subject to the following conditions:

  • Refunds can only be made if the booking is cancelled no later than 48 hours prior to your scheduled time slot.

  • Bookings within 48-24 hours of the appointment may be rescheduled, but not refunded, at the discretion of management.

  • Bookings cannot be cancelled, modified, rescheduled or refunded within a 24 hour period of the appointment.

  • Escape Rooms Ennis is not responsible if members of your group fail to appear for the appointment or fail to pay you for the appointment.  Please be certain of your numbers before you book.

  • Persons who appear to be under the influence of drugs or alcohol are prohibited from our games.  Anyone who arrives for the appointment in such condition will be prohibited from the game and no refund will be provided.

  • Escape Rooms Ennis reserves the right to refuse entry to, or remove from the room, any person whose demeanour or actions are deemed to pose a threat to the safety of themselves, other participants, property or the room itself. In this case there will be no refund or other compensation.

  • Minimum recommended player age is 12.  Exceptions may be made for children ages 5-11 under adequate adult supervision as part of a family group.  Children under the age of 16 must be accompanied by at least one responsible adult per game.  Toddlers are strictly not allowed.

  • Please arrive 5 minutes before your scheduled start time. We do our best to accommodate players who are running late for their reservation, but if the room is booked directly after your group then we may have to shorten your game time. The 60 minute timer will start running as per the allocated time schedule.

  • Escape Rooms Ennis including employees or agents shall not be held liable or responsible for any loss of your personal items/belongings, either within the Sit or outside of Site.  The risk of loss for your personal items/belongings shall be borne by you upon entrance on the Site or engagement with Escape Rooms Ennis.

  • Escape Rooms Ennis including employees or agents shall not be held liable or responsible for injury to yourself or members of your team, either within the Sit or outside of Site.  The risk of injury borne by you upon entrance on the Site or engagement with Escape Rooms Ennis.

  • You shall not be allowed to record or capture any photograph, video or audio recording whatsoever during the game save with explicit permission of Escape Rooms Ennis. 

  • You agree to handle the facilities of Escape Rooms Ennis with good care.  You accept that Escape Rooms Ennis has the right to seek full compensation in case of any attempt to cause damage or damage caused to the room, puzzle or furnishings. You also understand that Escape Rooms Ennis has the right to terminate the game at any time, is anyone of the players violates the “House Rules” or refuses to follow the instructions of Escape Rooms Ennis employees.  You understand that is Escape Rooms Ennis terminates the game, no refund will be issued.

  • Only person(s) who are at least 18 years of age are permitted to book a game.

  • An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the Centers for Disease Control and Prevention, senior citizens and guests with underlying medical conditions are especially vulnerable.  By visiting Escape Rooms Ennis you voluntarily assume all risks related to exposure to COVID-19.

Escape Rooms Ennis, Unit 7, Block B, Quin  Road Business Park, Ennis, Co. Clare V95 E161

(we share an entrance with Banner Martial Arts & Fitness)

Tel: (353) 89 440 2259, Email: contact@escaperoomsennis.com

  • Facebook
  • YouTube
  • Instagram

©2018 by Escape Rooms Ennis. Proudly created with Wix.com